Who we are

Skyline Trader provides private-hire and executive transport services. For the purposes of applicable data-protection law, including the UK General Data Protection Regulation (UK GDPR), Skyline Trader is responsible for the personal information described in this policy.

This policy explains how we collect, use, store and protect personal information when you contact us, request a quotation, book a journey or use our website.

Information we collect

We may collect information that you provide directly to us, including your name, telephone number, email address, journey dates and times, pickup and destination locations, passenger or luggage requirements, and any other information you choose to provide in an enquiry.

We may also collect limited technical information when you use the website, such as device and browser information, IP address, pages visited and essential cookies required to operate the site.

How we use your information

We use personal information only where we have a lawful basis to do so. This may include where it is necessary to respond to an enquiry, provide a quotation, fulfil a private-hire booking, comply with a legal obligation, protect our legitimate business interests, or where you have provided consent.

• To respond to your questions and quotation requests.
• To plan, confirm and deliver private-hire services.
• To communicate important information about an enquiry or journey.
• To maintain service records, prevent misuse and improve our service.
• To comply with legal, tax, insurance or regulatory requirements.

Sharing information

We do not sell personal information. We may share information only when necessary to operate our service, including with drivers or transport partners assigned to a journey, professional advisers, website or IT providers, insurers, and public authorities where required by law. Any third party receiving information must use it only for the relevant purpose and handle it appropriately.

Retention and security

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting and reporting requirements. We use reasonable organisational and technical measures to help keep information secure. No method of online transmission or storage is completely secure, but we work to protect the information in our care.

Your data-protection rights

Depending on the circumstances, you may have the right to request access to your personal information, ask us to correct or erase it, object to or restrict certain processing, or request a portable copy. Where processing is based on consent, you may withdraw consent at any time.

To exercise a right or ask a privacy question, contact us using the details below. You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how your information has been handled.

Cookies

This website may use essential cookies necessary for its operation and security. If analytics, advertising or other non-essential cookies are introduced, this policy and any cookie controls will be updated as appropriate. You can also manage cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The most recent version will always be published on this page, with its effective date shown above.